Warranty

Your Warranty, Your Peace of Mind

Every vehicle we sell comes with a comprehensive warranty package, giving you complete confidence in your purchase.

What's Covered Speak to the Team
J & M Specialist Cars warranty

Drive Away with Confidence

We understand that purchasing a used vehicle is a significant investment. That's why every car sold by our dealership includes a quality warranty designed to protect you against unexpected mechanical and electrical failures.

Our warranty partners are industry-leading providers with a proven track record of fast claims processing, nationwide repair networks, and outstanding customer service.

What's Covered

Engine & Transmission

Cover for major mechanical components including the engine, gearbox, and drivetrain.

Electrical Systems

Protection for essential electrical components such as the alternator, starter motor, and ECU.

Steering & Suspension

Cover for key steering, suspension, and braking system components.

Cooling & Fuel Systems

Includes cover for water pumps, radiators, fuel pumps, and injectors.

Key Benefits

1

Nationwide Repair Network

Get your vehicle repaired at any approved garage across the country.

2

Fast Claims Process

Simple, straightforward claims handled quickly by experienced specialists.

3

Flexible Cover Options

Upgrade or extend your warranty to suit your needs and driving habits.

4

Transferable Cover

Adds value if you sell your vehicle, as the warranty can be transferred to the new owner.

Optional Upgrade

Extend Your Cover Up To 36 Months

Want extra peace of mind? Speak to our team about upgrading or extending your warranty. Longer cover means greater protection from unexpected repair costs throughout your ownership.

Get a Quote

Frequently Asked Questions

Simply contact your warranty provider directly using the details included in your warranty pack. They'll guide you through the process step by step.

In most cases yes, provided the garage is VAT registered and authorised to carry out the repair. Always confirm with your warranty provider before work begins.

Yes. To maintain valid cover, your vehicle must be serviced in line with the manufacturer's recommended schedule.

Wear and tear items such as brake pads, tyres, and consumables are typically excluded. Please refer to your warranty documents for full terms and conditions.

Have Questions About Your Warranty?

Our team is here to help. Get in touch and we'll be happy to talk through your cover, answer any questions, or help you upgrade.

Contact Us 07725 185866

What our customers say about us

Our Reviews

Absolutely first class customer service from these guys. From my initial enquiry about a vehicle to the final part exchange of my old truck (for which they gave a very fair trade in deal) and handover of my new truck I couldn’t have asked for more. Doug was professional and friendly and the trip I made from south of London to their premises near Newcastle was worth it. The vehicle was exactly as he had described and advertised and presented in immaculate condition. Highly recommend
— Tim Flintan
4 years ago I was searching for a larger van for work ( dog walker) and I found an add for one at J & M. I went up and met Doug who showed me round the van. what I liked and appreciated is that there was ZERO pushy sales techniques - here's the van, here's the info if you want it let us know. Anyway I bought the van and fast forward 4 years later its time for an upgrade and of course there was no where else I would want to go! I found exactly what I wanted online, had a look, had the same brilliant experience as the first time and of course have bought this one. Brilliant staff and nothing is too much. Incredibly happy with the van, I'd not hesitate to recommend them to anyone else. I will see them again for my new van no doubt ... but hopefully not for quite a long time! 🤣 thanks again guys!
— Harley Rae
Can't fault this company from start to finish! Doug was so lovely, a pleasure to deal with. I travelled down from Scotland on a train and James picked me up from the station. I was met by Doug and the rest was just straight forward. Lovely clean truck, as described by Doug prior to traveling. Great communication, nothing as too much trouble. The truck had a problem to which I took it to my local mechanic back in Scotland a week after purchase, without a problem Doug gave them the go ahead and payed for the repair. Straight forward! I was treated with respect and kindness from the get go. I can't recommend the company enough. Thank you Doug and James, (sorry didn't meet the other brother!!) 😅💞
— Jodie Sharp
Honestly, the level of service we have just received from these guys has been OUTSTANDING! One of our vehicles was stolen, and we needed to get another vehicle as a matter of urgency. We did a deal on a new pick-up with Johnny & Doug….. but the insurance company decided to drag their heels in regards to settling the finance on the stolen vehicle which in turn massively delayed us being able to arrange finance on the truck we agreed to buy from J&M. These guys completely understood our situation, and gave us a pick-up truck to use for 3 weeks absolutely FREE OF CHARGE whilst everything was sorted out.
— Ryan Stienlet
Doug at J&M Specialist Cars provided an absolutely outstanding experience from start to finish. From the moment we walked in, it was clear that he genuinely cares about his customers and takes pride in what he does. He went above and beyond to make sure everything was right for us, taking the time to answer all our questions and making the whole process smooth and stress-free. His knowledge, honesty, and attention to detail really stood out, and we never felt rushed or pressured at any point. We’re absolutely thrilled with our truck—it’s exactly what we were looking for, and Doug made sure it was in fantastic condition before handing it over. It’s rare to come across someone so dedicated and trustworthy these days. If you’re looking for great service and someone who truly goes the extra mile, I wouldn’t hesitate to recommend Doug at J&M Specialist Cars. We’ll definitely be back in the future! ⭐⭐⭐⭐⭐
— steph patterson
Great people ,very talkative and made it such an easy process really happy with my Izuzu dmax kept it in amazing condition for when I turned up will be buying future trucks from here!
— Nicholas Russell-Maxwell
I don’t usually give reviews but on this occasion I couldn’t not ☺️ Outstanding Customer service. They went above and beyond. Everyone we met at the garage were super friendly and really helpful. Thank you Doug for all your help. It is very much appreciated.☺️ 100% highly recommend these guys if your looking for a new vehicle ☺️
— Amy Wilson
Owned a lot of my cars in my life and this was by far the best service I’ve ever received, from initially looking for a truck to picking one up. Johnny & all the team have been brilliant from start to finish, they will go above and beyond for you. Super happy customer & will not hesitate to return when the time comes to swap my truck
— Danni E
Been looking for a pickup and I got what I was looking for and then sum. Staff are very friendly and helpful and my purchase was completed and picked up within the same week. I highly recommend if you are looking for a pickup or any kind of car they do there best to accommodate, this is the place to go. Really happy with my truck. 👌
— Dave Grim
Extremely friendly, helpful and arranged all agreed touch ups and repairs prior to pick up. A great selection of pick up trucks and I will definitely be purchasing my next truck from them in the future. Well recommended 👌
— Alan Carter
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How We Can Help

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